अक्सर पूछे जाने वाले प्रश्न

घर

>

अक्सर पूछे जाने वाले प्रश्न

How can I get more product information?

Detailed specifications, catalogs, and product manuals are available on the NEWTOP website. You may also contact us directly for additional documentation or guidance.

Do you offer spare parts?

हाँ, we supply spare parts for all corresponding product categories. You can contact us with your model information to check availability.

Do you provide after-sales support?

हाँ, we offer 24-hours after-sales support. If you encounter any issues while using our products, you can reach NEWTOP’s support team through our website or your sales representative.

What is your product pricing?

Our prices vary based on the product configuration and order quantity. For a detailed quotation, you can contact us through the “Contact Us” page on the NEWTOP website, or submit your inquiry directly using the “REQUEST A QUOTE” button on the product detail page.

What kinds of products does NEWTOP mainly supply?

NEWTOP provides a one-stop range of outdoor power equipment designed for farm, garden, construction, and general utility use. Our lineup includes gasoline chain saws, brush cutters, sprayers, water pumps, generators, tillers, outboard motors and more. In addition, we support OEM brand incubation — offering customized products, packaging, and marketing support to help partners build and grow their own brands.

Is NEWTOP a manufacturer or a trading company?

NEWTOP is a manufacturer. Our head office is located in Shanghai, and our production facility is situated in the suburban area of Shanghai.

Can you offer products with my own brand?

हाँ, NEWTOP offers OEM service. If your order quantity meets the required level, we can manufacture products with your branding and customized packaging. You’re welcome to leave us a message to check the MOQ for each specific model.

क्या आप नमूने उपलब्ध कराते हैं?

हाँ, NEWTOP provides sample services, आपको गुणवत्ता परीक्षण के लिए एक टुकड़ा खरीदने की अनुमति देता है. Samples are generally prepared and shipped within 7–10 days after payment. हम आपके साथ भविष्य में सहयोग के अवसरों की आशा करते हैं.

क्या कोई न्यूनतम ऑर्डर मात्रा है (MOQ) मांग?

हाँ, NEWTOP typically has a minimum order quantity requirement based on the type and specifications of the custom products. तथापि, we remain flexible and can adjust the MOQ depending on customer needs and specific circumstances.

आप शिपिंग के कौन से तरीके पेश करते हैं?

NEWTOP offers various shipping options, including sea and air freight, and works with reputable carriers such as FedEx, ऊपर, डीएचएल, and others.

आप किन भुगतान विधियों का समर्थन करते हैं?

NEWTOP accepts multiple payment methods, including T/T, एल/सी, PayPal, वेस्टर्न यूनियन, पैसे ग्राम, और अधिक.

What is the warranty period for NEWTOP products?

आम तौर पर, हमारे उत्पाद एक साल की वारंटी के साथ आते हैं, जबकि मुख्य सहायक उपकरण छह महीने के लिए कवर किए जाते हैं.

What's the delivery time?

डिलीवरी का समय आपके स्थान और चुनी गई शिपिंग विधियों के आधार पर भिन्न होता है. यहां औसत डिलीवरी समय दिया गया है:

-नमूने: 7 दिन

-100 इकाइयों से कंटेनरों तक: आस-पास 30 दिन.